Product Warranty

OPPO DIGITAL PRODUCT LIMITED WARRANTY for Sonica DAC

Your OPPO product has been manufactured to precise standards, and with rigid quality control through every process of manufacturing. It is warranted by OPPO DIGITAL, INC. against defective workmanship or materials for two (2) full years from the original date of purchase. This warranty applies only to OPPO brand products imported or manufactured by OPPO Digital, Inc. and sold to the original consumer purchaser in the U.S.A. or Canada by either OPPO Digital, Inc. or an OPPO authorized reseller. This warranty does not apply to OPPO brand products imported and sold by unauthorized dealers, distributors, or other sellers. This warranty does not apply to products purchased or shipped outside of the U.S.A. and Canada. OPPO Digital, Inc. may at its sole discretion, refuse to honor the warranty of any such unauthorized product that may be presented for service.

Warranty service can only be performed by OPPO Digital, Inc. or an OPPO authorized service center. The original dated bill of sale must be presented upon request as proof of purchase.

OPPO Digital, Inc. will, at its option and at no charge as stipulated herein, repair or replace product which is returned either in person or postpaid and insured to an OPPO service center, with new or reconditioned parts or products. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.

This limited warranty covers noncommercial use of this product, and shall not apply to the following, including, but not limited to: applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; batteries and cable accessories; accidents, abuse, neglect, fire, water, lightning or other acts of nature; incorrect electrical line voltage, fluctuations and surges; failure to follow operating or maintenance instructions. OPPO Digital, Inc. does not warrant uninterrupted or error-free operation of the product. This limited warranty shall not extend to anyone other than the original purchaser of the product. It is nontransferable and states your exclusive remedy.

THE FOREGOING WARRANTY IS THE ONLY WARRANTY WITH RESPECT TO THE PRODUCT AND OPPO DIGITAL, INC. MAKES NO OTHER WARRANTY WHATSOEVER, EXPRESS OR IMPLIED, REGARDING THE PRODUCT INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL OPPO DIGITAL, INC. OR ITS AUTHORIZED RESELLERS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, EVEN IF SUCH DAMAGES RESULT FROM NEGLIGENCE OR OTHER FAULT.

Some states do not allow limitation on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

TO REGISTER YOUR PURCHASE FOR WARRANTY, please visit the following Web site:

http://www.oppodigital.com/registration.asp

TO OBTAIN WARRANTY SERVICE, please follow these instructions:

  • Contact OPPO customer service via e-mail with details of the defect claimed, product model, serial number, date and place of the original purchase.
  • If it is determined that your product needs service, a Return Merchandise Authorization (RMA) number will be issued to you along with return instructions and address of an OPPO service center.
  • Pack the product securely, preferably in the original packaging, with your assigned RMA number marked clearly on the outside of the package.  Send the package postpaid and insured to the OPPO service center to obtain warranty service.

 

Thank you for choosing OPPO. Your satisfaction is our highest priority.